Clubhouse Renovation and Reopening

Project Management & Communications

Clubhouse Renovation and Reopening

Managing communications, branding, and project coordination across a full clubhouse relocation and renovation reopening

Project Management Brand Development Cross-functional Coordination Communications Smartsheet
Context
Big Canoe Property Owners Association, North Georgia
Timeline
Fall 2024 relocation through fall 2025 reopening
My Role
Junior project manager and communications lead
The Project

Big Canoe’s clubhouse underwent a major renovation requiring the food and beverage operation to fully relocate during construction. The temporary location needed its own identity and brand presence while the renovation ran its course. Once construction was complete, the entire operation had to move back into a significantly changed space and reopen to the community.

I served as junior project manager under my director across both phases, handling day-to-day tracking, decision documentation, cross-departmental coordination, and communications while my director provided structure and stepped in for key leadership meetings.


Phase One: Relocation and Interim Branding

When the clubhouse closed for renovation, the food and beverage operation moved to a lakeside facility that needed a name, a brand, and a community identity of its own. I was part of the team that named and branded the interim location as the Lakeside Bistro, developing the identity that would carry the operation through the construction period.

Beyond the branding work, the relocation required coordinating the physical move of equipment, furniture, inventory, and staff across departments, with communications to the community at each stage.


Phase Two: Renovation Reopening

The reopening was a full multi-department operation. Coordinating across food and beverage, technology, public safety, operations, logistics, and communications, the project involved tracking more than 140 discrete tasks from initial planning through a phased soft and grand opening in fall 2025.

Project Tracking and Decision Documentation Maintained the master project plan and RAID log across the full reopening timeline, documenting decisions, flagging dependencies, and keeping cross-departmental owners accountable to timelines.
Signage and Wayfinding Developed and tracked the full signage plan for the renovated clubhouse, coordinating needs across food and beverage, golf, event spaces, and common areas from procurement through installation.
Soft and Grand Opening Planning Supported planning for a phased opening sequence including an internal soft opening, a VIP grand opening with a multi-room dining experience, and a second day of public walk-throughs — coordinating across food and beverage, operations, communications, and vendor relationships.
Cross-departmental Coordination Served as the connective layer between teams that did not regularly work together, tracking open items across technology, health inspection, fire marshal approvals, furniture delivery, staff hiring, and kitchen equipment installation simultaneously.
Community Communications Developed and executed a nine-week marketing campaign leading into the reopening, including a letter from the new executive chef, community updates, and coordination of soft and grand opening communications.

Why It Matters

A renovation reopening of this scale is one of the most complex project management environments there is. Every department is involved, every timeline is a dependency, and the community is watching. Managing it well requires holding a lot of moving pieces simultaneously without losing sight of what the opening actually needs to feel like when it happens.

This project is where the project management mindset that runs through all of my work became most visible — not just tracking tasks, but understanding how they connect, anticipating where things would slip, and keeping the team moving toward an opening date that could not move.


Skills Demonstrated
Junior project management RAID log management Brand naming and identity Cross-departmental coordination Signage and wayfinding planning Event and opening planning Community communications Smartsheet

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